• Account Manager

    Location ZA
    Posted Date 2 weeks ago(10/8/2018 11:14 AM)
    Job ID
    2018-2515
    # Positions
    1
    Category
    Operations
  • Overview

    This role is to work locally with one of our key accounts, liaising as Vubiquity’s representative. Key responsibilities are to manage the overall service & account management of the VOD services. Particular focus will involve responsibility for all fixed and variable revenues, maximising the consumer uptake of the VOD services and related activity, VOD content updates, refresh and rotation policy. 

    Additionally this position is responsible for supporting the Vu Service Delivery and marketing teams, ensuring content published from London to the platform, reaches all platforms by way of local QC as necessary.

    Responsibilities

    • Account management of the key client's VOD service including day to day contact with Vu Service Delivery team, planning and review meetings with the marketing teams.
    • Maximising opportunities for the growth of the VOD services developing relevant marketing activities, programming, pricing, packaging and promotion plans in conjunction with the client's marketing teams aimed at maximising the uptake, and viewing rates of the VOD services.
    • Liaising with the central Vu acquisition, marketing, programming and scheduling teams, the Account Manager will ensure that content schedules and activity plans are kept up to date and that the local marketing, content and scheduling needs are communicated.
    • Ensuring that the balance of international and local content needs are maximised across the movie, TV, and kids’ VOD services, and feed through requests into the Vu acquisitions and programming teams.
    • Ensuring that the service folders are kept up to date and that key editorial driven folders such as Top Titles, Recommended folders, etc are refreshed in line with service needs and agreed content plan.
    • To feed through barker promo requests into the monthly commissioning schedules. To ensure that the promos includes the correct balance of content and service promos and educationals and writing promo production briefs as required.
    • To trouble shoot through any service management or content issues to the appropriate Vu department.
    • To liaise with client's programming and marketing management and ensure all service management and content issues are communicated.
    • To ensure the service management priorities in terms of which new content is required onto the service by when are communicated to the relevant Vu operational teams.
    • To ensure any proposed folder changes or new functionality is communicated to the relevant Vu Service Delivery teams.
    • To provide key competitor information on a weekly basis to Vu, keeping a log of new promotions and initiatives, new entrants, advertising and marketing initiatives.
    • To coordinate Change Requests between customer and internal Vu departments.
    • To respond to client queries as point of liaison and representative of Vu London departments.

    Qualifications

    EXPERIENCE REQUIRED

    • Proven marketing, programming and service management experience in South African television, movies, entertainment, pay TV, pay per view, or video on demand markets
    • University degree with 3+ years in service management / marketing / programming.
    • Awareness of local TV markets and viewing requirements.
    • Proven experience in core programming and scheduling disciplines and in building subscription services.
    • Experience in running and implementing multi-platform marketing initiatives for content.

    SKILLS REQUIRED

    • Excellent organisational and interpersonal skills.
    • Ability to co-ordinate projects across multi- departments
    • Strong MS Office skills, particularly Excel and Powerpoint
    • Working knowledge of ATL and BTL marketing initiatives with experience in writing briefs and developing market relevant strategies, measuring KPI’s of initiatives.

    INNATE ABILITIES

    • Ability to take charge of a new project and deliver it on time on budget.
    • Ability to work well under pressure
    • Ability to make clear decisions
    • Ability to work on own initiative and unsupervised
    • Excellent client relationship skills.

    PERSONALITY

    • Positive and flexible attitude as key contact between London and SA offices
    • Willing to do detailed analysis work to support decision-making process
    • Self-motivated and reliable
    • Energetic and positive in approach
    • Willing to be able to trouble shoot complex problems

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